We design exceptional customer experiences.

 
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Audience first. Marketing second.

 

The balance of power in marketing has shifted. Today's ultra connected and savvy customer demands a consistent and personalized experience. Go beyond "good customer service" to connect with your customer, create a magical experience, earn trust and build your business.

 
 
 
““OUR JOB IS TO CONNECT TO PEOPLE, TO INTERACT WITH THEM IN A WAY THAT LEAVES THEM BETTER THAN WE FOUND THEM, MORE ABLE TO GET WHERE THEY’D LIKE TO GO.””
— Seth Godin

Educate. Inspire. Learn.

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Hey friends! I’m just popping in here to let you know I’m teaching a fun workshop on November 28 with the awesome team at @theaceclass_! I’ll be sharing a little bit about how to create an audience-centric marketing plan. . Date: November 28 Time: 7-9pm Location: @worknicer (Roxbury) Takeaway: you’ll leave with a strong strategy to implement right away PLUS a free workbook full of customizable surveys, buyer personas and customer journeys. Tickets: link in bio . Hope to see you there! 📷: @meplusyoustudios
Megan and Erinn made me pose like this. Probably because I have awkward-hand-syndrome. And they are problem solvers.
I’d like to share a little nugget of wisdom I learned in this latest season of life. . . . I was deeply confronted by my need for a Saviour. I tried so hard to fight my mental, emotional and spiritual battles myself. But I failed. I couldn’t fight in my own strength. I came to the absolute end of myself and couldn’t go on in any natural way. Then, I experienced the violent work of the cross. When I felt nearly dead, Jesus rescued me, body, mind and soul. Here, I was changed. Transformed. Sanctified. I became painfully aware of the despair I was living with. But God, in His good grace, brought me out, redeemed me, gave me a new identity. Daughter. Child. He paid it all for us on the cross. Sin and shame are defeated because of Him. And even though I live in my freedom through Christ, it’s not easy. Jesus didn’t call us to this life because it’s was easy living. He called us to it to co-work with him to restore a humanity to himself. And because there is such a great cloud of witnesses, run this race set out before you. Jehovah Jireh provides as you run and fight. The enemy is still fighting. But guess what? So am I. And so, the fight boldly continues. But rise up. Because the battle is already won.
Here are some truths for you tonight. Straight outta Ephesians 1. . . . 1. God has chosen you. Yes, He intentionally said, “I choose you. I choose to love you, to bless you, to give you a future and a hope. I chose you even before time began.” 2. God has adopted you into the glorious Family of God. Why? Because it gives Him great pleasure to do so. So, rise up, call yourself a son or daughter of the Most High. Because you are. 3. Christ reigns above any and every authority, kingdom, government, job, title, status - now and forever. So when the world is crumbling around us, we don’t need to worry about the social, financial, economic, cultural implications. Because Jesus is above it all and carries us through it all. 4. God invites us in to partner with Him to see a humanity restored to himself. He doesn’t need us to do it, but He wants us to be involved. 5. Finally, because of Jesus, we are redeemed. Fully, completely. When Jesus hung on the cross and cried TETELESTAI, He finished sin and shame - forever.
My jokes are funny. Trust me.